Report an issue
Found an ad slipping through or a site that broke? Report it and we'll update the filter rules.
Report an issue →Documentation
Guides for installing ShieldX, managing filters, writing custom rules, and advanced configuration.
Read the docs →Privacy policy
ShieldX collects zero browsing data. Read our full privacy commitment and Bolrio's data practices.
Read privacy policy →Common troubleshooting
ShieldX stopped blocking ads after a Chrome update.
Chrome updates can temporarily require extension restart. Try disabling and re-enabling ShieldX from chrome://extensions, then restart your browser. If the issue persists, report it.
A website broke after enabling ShieldX.
Click the ShieldX icon in your toolbar and toggle protection off for that site. If the site works with ShieldX disabled, please submit a site report so we can fix the filter rule.
How do I export or import my settings?
Open ShieldX Settings → General → scroll to the bottom for Import/Export options. Your settings export as a JSON file you can back up or share.
How do I update filter lists manually?
Open ShieldX Settings → Filters → click "Update all filters" at the top of the page. Lists update automatically every 48 hours by default.
Still need help?
The Bolrio support team reviews every request. Reach out using the Bolrio contact form and reference "ShieldX" in your message.
Contact Bolrio support